Qh2ser Policy and Management Commitments

Since 1982, IOTA has continually developed its services in order to better meet the expectations of its customers and the evolution of its markets.

IOTA Group
January 15, 2026

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Qh2ser Policy and Management Commitments

Check out our QH2SER 2024 report.

This document aims to express IOTA’s General Management’s commitment to Quality, Health, Safety, Environment, Nuclear Safety, Radiation Protection, Information Security, and Corporate Social Responsibility. It defines the principles, priorities, and guidelines that frame the Group’s Integrated Management System and inform strategic and operational decisions.

To carry out its mission, IOTA gives the highest priority to :

Nuclear safety.
The health and safety of its personnel.
A high level of radiation protection.
A strong information security culture.
Environmental protection through the reduction of its impacts.
Ethical conduct and the prevention of all forms of fraud or corruption.
Customer satisfaction and trust.
Employee skills development.
The prevention of all discrimination, coercion, or harassment.
Active listening to customers, employees, partners, and suppliers.

IOTA relies on an Integrated Management System compliant with the following standards : ISO 9001, ISO 19443, ISO 14001, ISO 45001, ISO 27001, and CEFRI “E”.

Access our Official certification records.

This system aims to guarantee the provision of high-quality services in accordance with applicable regulatory and normative requirements. Regarding occupational health and safety, IOTA is committed to a continuous accident reduction approach, with the ambition of achieving zero accidents. Risks are identified, analyzed, and prioritized according to their severity, frequency, and level of control. Particular attention is paid to assessing compliance and implementing measures at client sites where IOTA employees work.

Quality

Management is committed to :

Strengthening and optimizing the effectiveness of the Integrated Management System through appropriate tools that support operational performance.
Complying with all applicable regulatory and contractual requirements.
Limiting the impact of events that may affect processes, analyzing the causes, and managing risks.
Prioritizing clear and reliable communication, both internally and externally.
Fostering a climate of trust and constructive dialogue with customers and employees.
Maintaining and continuously improving its Quality Management System in accordance with ISO 9001:2015.

Occupational Health and Safety

Management commits to :

Promote a strong culture of accident, incident, and occupational disease prevention.
Make emergency management a priority through regular drills and simulations.
Provide safe and healthy working conditions to prevent work-related injuries and illnesses.
Comply with all applicable regulatory and contractual requirements.
Eliminate hazards and reduce risks, including those related to arduous working conditions
Ensure consultation and participation of workers and their representatives, where applicable.
Provide appropriate training and personal protective equipment.
Ensure control of the subcontracting chain and the qualification of partners.
Welcome visitors in a safe and supportive environment.
Continuously improve the occupational health and safety management system.

Nuclear Safety

Management commits to :

Ensure that nuclear safety is never compromised by other priorities.
Develop a safety culture based, in particular, on reliable personnel practices.
Guarantee the integrity of the three protective barriers against ionizing radiation.
Develop a safety professionalism based on an inquisitive, rigorous, and cautious approach.
Ensure the use of adequate documented information.
Communicate transparently about any significant deviation or event.
Prevent any risk of fraud or falsification.
Promote feedback and its sharing.
Allocate the necessary resources for the implementation of this policy.
Continuously evaluate and improve the safety level of services.

Environment

Management commits to :

Prevent and reduce environmental impacts through planned actions and fulfill its obligations.
Assess IOTA’s organizational context to ensure consistency with its Environmental Management System (EMS).
Identify and assess environmental aspects throughout the entire project lifecycle.
Strengthen dialogue with stakeholders and integrate their expectations.
Contribute to carbon emission reductions in line with the 2030 Sustainable Development Goals (SDGs).
Reduce energy consumption and promote responsible mobility.
Raise awareness of environmental issues among teams and clients.
Maintain and improve environmental performance in accordance with ISO 14001:2015.

Corporate Social Responsibility

Management commits to :

Place employee well-being at the heart of its priorities.
Respect dignity and fundamental rights, and promote equal opportunities.
Prevent all forms of discrimination, coercion, or harassment.
Protect personal data.
Foster sustainable employment and local development.
Develop social dialogue.
Guarantee fair compensation and fair competition.
Combat all forms of corruption.
Evaluate the CSR practices of suppliers and promote responsible purchasing.
Maintain a respectful and inclusive work environment.
Encourage employee engagement in CSR initiatives.

Radiation Protection

Management commits to :

Comply with all regulatory requirements and the CEFRI (E) standard.
Maintain worker exposure to ionizing radiation at the lowest reasonably achievable level (ALARA).
Prevent exposure risks.
Continuously improve radiation protection performance.

Information Security

Management commits to :

Align information security with strategic directions.
Define and regularly review measurable security objectives.
Manage and classify information assets.
Allocate the necessary resources to the ISMS.
Guide and support individuals to contribute to the effectiveness of the ISMS.
Help other relevant managers demonstrate leadership in this area where applicable to their areas of responsibility.
Raise awareness and provide regular training to employees.
Comply with regulatory and contractual requirements and the needs of our stakeholders.
Prevent and manage security incidents.
Ensure business continuity and the Group’s resilience.
Integrate climate considerations into the company’s decision-making.
Continuously improve the ISMS.

Final provisions

Management is committed to analyzing feedback, integrating lessons learned, and ensuring the continuous improvement of all its management systems. This policy is disseminated, understood, and implemented throughout the Group.

This document is reviewed annually by Senior Management and is available in the QHSE Manual and on the IOTA website.

Mies, December 1st, 2025.

Thierry CUSIN

C.E.O

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